What is 24-Hour Withdrawal Lock?

It is a feature that adds an additional layer of security to safeguard your funds. It protects your account by disabling withdrawals for 24 hours to addresses that have been newly-whitelisted.

How do I disable 24-Hour Withdrawal Lock?

This security feature is enabled in the Exchange by default. Should you decide to disable it, you will need to:

1. Go to the Crypto.com Exchange and log in to your account

2. Head to the Dashboard and click Settings

3. Under the Security tab, select Withdrawal Whitelist

4. In this menu, you can toggle on/off 24-Hour Withdrawal Lock

5. After you toggle it off, there will be a pop-up message to verify your change

6. Input your SMS OTP and the 2FA code generated by your authenticator app

7. Click Yes, I am sure to confirm your decision

Important: The change will take effect in 24 hours.

8. You will receive a notification when the change takes effect. To review your full list of security changes, head to the Account Activity tab in the Settings menu and click Security Settings History.

How do I enable 24-Hour Withdrawal Lock?

We recommend that you have this feature enabled at all times to better safeguard your funds. To do so, you will need to:

1. Go to the Crypto.com Exchange and log in to your account

2. Head to the Dashboard and click Settings

3. Under the Security tab, select Withdrawal Whitelist

4. In this menu, you can toggle on/off 24-Hour Withdrawal Lock

5. After you toggle it on, there will be a pop-up message to verify your change

6. Click Enable to confirm your decision

7. You will receive a notification when the change takes effect. To review your full list of security changes, head to the Account Activity tab in the Settings menu and click Security Settings History.

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