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Fiat Wallet - SGD Withdrawal via FAST Network
Fiat Wallet - SGD Withdrawal via FAST Network

All you need to know about SGD withdrawals via the FAST Network - activation, request submission, and troubleshooting

Support Specialist avatar
Written by Support Specialist
Updated over a week ago users can withdraw fiat funds from the App by converting crypto into SGD, and then transferring the funds in their SGD Wallet to their bank account(s).

For regulatory reasons, you must first make a successful SGD deposit via FAST to the App before you can withdraw SGD funds back to the same bank account.

How to sell Crypto to Fiat?

  1. Open the app

  2. Tap on "Accounts"

  3. Select "Fiat Wallet"

  4. Select "Sell Crypto"

  5. Select the cryptocurrency you'd like to convert to Fiat.

  6. Select the 'Cash' option.

  7. On the Sell screen, you can enter the amount you wish to convert. (If you tap on the field where you enter the amount, the app will suggest the maximum amount you can sell.)

  8. You will see a confirmation window showing the actual current value of the coin in fiat money for 15 seconds. Please pay attention to that window as it shows the amount of fiat money you are getting for the coin at that time.

How can I withdraw my funds back to my bank account?

  1. Go to your Fiat Wallet from the Menu. Tap Transfer > Withdraw > SGD

  2. In your SGD balance, tap Withdraw SGD

  3. Review the withdrawal process and tap Withdraw Now

  4. Input the withdrawal amount and select the bank account you are withdrawing funds to

  5. Review and confirm the withdrawal request

  6. We will notify you once the withdrawal is processed

Which bank account(s) can I use to withdraw my funds?

You are only permitted to withdraw to bank accounts that you have used to deposit funds into the App.

What are the withdrawal limits and fees?

Daily Withdrawal Limit

SGD 200,000 per day

Monthly Withdrawal Limit

SGD 2,700,000 per month

Minimum Withdrawal Amount

SGD 50

Withdrawal fee (per withdrawal)

SGD 1.99

Prime users will have withdrawal limits of $1M SGD per day, $30M SGD per month as well as fee-free withdrawals.

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