What is Crypto.com Prime?
Crypto.com Prime is a membership programme designed for high net worth traders building generational wealth.
Prime users enjoy unrivalled benefits across the Crypto.com App, including¹:
Access to the Prime Trade dashboard, which features premium Buy/Sell quotes, real-time price charts, and more.
Support for large trades, limit orders, and up to 5x margin².
US$1 million recovery limit for account protection³.
Unlimited, zero-fee fiat deposits and withdrawals⁴.
Entitlement to the Crypto.com Prime Card (coming soon) with a CRO lockup or stake of US$1 million.
Dedicated concierge service and 24/7 priority chat.
Bespoke wealth services, including estate disbursement and tax services.
Members must meet the eligibility requirements. Benefits availability varies by jurisdiction.
Where is Prime available?
Crypto.com Prime is currently available in the United States, Canada, Singapore, the United Kingdom, Brazil, Argentina, the European Economic Area, and South Africa.
What are the requirements for Prime membership?
In order to be eligible for the Crypto.com Prime programme, members must have a minimum deposit of US$1 million (‘Minimum Asset Base’), which can comprise eligible fiat and cryptocurrencies. The Minimum Asset Base must be maintained for access to Prime benefits.⁵
I have over US$1M AuM in my crypto wallet. How do I join Prime?
Once you are eligible to join Crypto.com Prime, you will see a Prime button in the top right corner on the homepage. Select the Prime button to activate your membership. You can review the details below on how to activate Prime:
Tap the Prime icon on the top-right corner of the home screen | Review the Prime benefits and other benefits, and tap Join Prime | Review and accept the Prime T&Cs, and tap Activate Prime | You are now a Prime member! |
After activating Prime, you will see the membership screen | Tap Back to return to the home screen |
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What is the Price Ladder?
A feature exclusive to Prime members, the Price Ladder displays the estimated prices for buying and selling a token in specified quantities. It is available on every token screen and provides valuable insights about fulfilling an order of a particular size.
It is typical to observe a rise in the estimated price when placing a large buy order, as these orders absorb more liquidity from the market. Conversely, it's common to see a decline in the estimated price when placing a large sell order, as these orders inject more liquidity into the market.
What is the Indicative Price?
Indicative Price is the estimated price at which a trade will be executed. It is calculated based on real-time market data, factors like supply and demand, recent trading activity, and other market indicators.
The final execution price may vary from the Indicative Price because of market fluctuations and other factors.
What is the Mid Price?
The Mid Price is the average of the Bid Price (the highest price a buyer is willing to pay) and the Ask Price (the lowest price a seller is willing to accept). Also known as the midpoint or the average price, the Mid Price is a reference point for determining the current market price of an asset.
The final execution price may vary from the Mid Price because of market fluctuations and other factors.
What are the additional Crypto.com Prime benefits? How do I unlock them?
The additional Crypto.com Prime benefits include entitlement to the Crypto.com Prime Card (coming soon) and a 1% bonus on every eligible deposit.
To unlock these additional benefits, you need to make a CRO lockup or stake of at least US$1 million, depending on your jurisdiction. The CRO lockup or stake has a holding period of 365 days. If you choose to unlock or unstake after the holding period ends, the additional Prime benefits will cease as well. Please note that an estimated unbonding period of 36 days applies when you unstake your CRO.
Please follow the steps below to unlock the additional Prime benefits:
On the Prime membership page, tap Unlock Benefits | Select your funding source | Confirm your CRO purchase |
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Enter your passcode | You will see a confirmation screen for your purchase |
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What is the Crypto.com Prime Card?
The Crypto.com Prime Card is an exquisitely crafted metal card that elevates your spending, lifestyle, and travel experiences with bespoke services and benefits⁶.
Available exclusively to Prime users starting late-2024, it offers access to premium lifestyle concierge services, private aviation, luxury travel itineraries, premium hospitality at global sporting events, first class air tickets for your travel companion, and many more unmatched privileges.
To be the first to get the Crypto.com Prime Card when it launches, you need to make a CRO lockup or stake of US$1 million, depending on your jurisdiction. Please refer to the section covering the additional Crypto.com Prime benefits above for more information.
While waiting for your Crypto.com Prime Card, you can start enjoying CRO lockup or Cardholder CRO staking rewards. You can view the full list of Card benefits by tapping on the Crypto.com Card Banner on the Prime Membership page.
What are the fees and limits applicable to Crypto.com Prime users?
Please refer to the Prime Margin Trading Help Centre article for limits applicable to margin trading.
Please refer here for the limits applicable to debit or credit card purchases of cryptocurrency, and Apple Pay purchases of cryptocurrency.
¹ Prime members do not qualify for and cannot avail themselves of the Crypto.com Rewards+ programme.
² Recurring Buy is not available.
³ The same minimum conditions for relief as the Account Protection Programme set out in this FAQ applies: https://help.crypto.com/en/articles/5938387-crypto-com-app-policy. US and Canadian Prime customers will be eligible for the Account Protection Programme (including the enhanced recovery limits set out the same in this FAQ, notwithstanding that the FAQ availability list does not specify these jurisdictions.
⁴ Subject to the maximum permitted by your banking service providers’ account limits.
⁵ Should the Minimum Asset Base fall below the requirement threshold at any time, including as a result of mark-to-market value of the cryptocurrencies or fiat currency foreign exchange fluctuations, the user will cease to qualify for Prime.
⁶ The Crypto.com Prime Card may not be available in your jurisdiction or you may need to accept card-specific terms and conditions as a pre-requisite.