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How to Export Merchant Reports?

Information on Crypto.com Pay for Business Merchant Reports

Updated over 2 years ago

There are two types of reports that you can use for finance and accounting purposes.

A. Payment Report

Go to ‘Payments’ → Export

Choose time range for desired transaction data:

What does each of the data categories mean?

Data Category

Remarks

Example

Time(UTC)

Payment complete time

YYYY-MM-DD hh:mm:ss UTC

Payment ID

The unique identifier for each transaction in Crypto.com Pay

1ac46d4c-5fed-4ca2-9d00-2739ca073931

Merchant Order ID

The order reference number you provided while creating the payment

#12345ABCDE;
can be empty

Status

The status of the payment

Succeeded; Refunded; Partial Refund

Pricing Currency

The currency you used to price the product/service

USD

Amount Refunded

The amount you have refunded or partially refunded to customer

any amount ≤ total amount;
= 0 if this payment is not refunded

Net Amount

The remaining amount after refund or partial refund

any amount ≤ total amount;
= 0 if this payment is fully refunded

Fee

Transaction fee

any amount ≤ total amount

Credit Currency

The balance currency you choose to credit this payment

USD

Credit Amount

The original amount credited to your balance (before any refund or partial refund)

= the successful payment amount

Description

The description provided for this payment

customisable; can be empty

B. Balance Report

Go to ‘Balances’ → Transaction History → Export

Choose time range for desired balance data:

What does each of the data categories mean?

Data Category

Remarks

Example

Id

Unique system record for each balance change

abd69d88-b0ab-4022-8353-265e54dbeb92

Type

Type of the balance transaction

Payment: successful payment
Refund: refund or partial refund
Conversion: transfers from/to another balance currency
Payout: payout transactions

Source Id

Original transaction ID for payment, refund, etc.

6a9b6a59-db6b-4ec5-9804-4456694a8ba5

Wallet Amount

The amount that makes balance increase or decrease

= the amount of each transaction (equivalent in Wallet Currency)

Fee

Transaction fee

any amount ≤ total amount

Wallet Currency

The wallet currency you are looking at

USD

Pricing Amount

The face amount of the transaction

= the face amount of each transaction

Pricing Currency

If it is a payment transaction: Currency means the pricing currency;
If it is a wallet balance conversion transaction: Currency means the original currency of the transaction

EUR

Merchant Order ID

The order reference number you provided while creating the payment

#12345ABCDE;
can be empty

Time(UTC)

Time when the transaction is successfully credited or debited

YYYY-MM-DD hh:mm:ss UTC

Description

The description for each transaction

Details of the transaction; can be empty

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