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How to Export Merchant Reports?

Information on Crypto.com Pay for Business Merchant Reports

There are two types of reports that you can use for finance and accounting purposes.

A. Payment Report

Go to ‘Payments’ → Export

Choose time range for desired transaction data:

What does each of the data categories mean?

Data Category

Remarks

Example

Time(UTC)

Payment complete time

YYYY-MM-DD hh:mm:ss UTC

Payment ID

The unique identifier for each transaction in Crypto.com Pay

1ac46d4c-5fed-4ca2-9d00-2739ca073931

Merchant Order ID

The order reference number you provided while creating the payment

#12345ABCDE;
can be empty

Status

The status of the payment

Succeeded; Refunded; Partial Refund

Pricing Currency

The currency you used to price the product/service

USD

Amount Refunded

The amount you have refunded or partially refunded to customer

any amount ≤ total amount;
= 0 if this payment is not refunded

Net Amount

The remaining amount after refund or partial refund

any amount ≤ total amount;
= 0 if this payment is fully refunded

Fee

Transaction fee

any amount ≤ total amount

Credit Currency

The balance currency you choose to credit this payment

USD

Credit Amount

The original amount credited to your balance (before any refund or partial refund)

= the successful payment amount

Description

The description provided for this payment

customisable; can be empty

B. Balance Report

Go to ‘Balances’ → Transaction History → Export

Choose time range for desired balance data:

What does each of the data categories mean?

Data Category

Remarks

Example

Id

Unique system record for each balance change

abd69d88-b0ab-4022-8353-265e54dbeb92

Type

Type of the balance transaction

Payment: successful payment
Refund: refund or partial refund
Conversion: transfers from/to another balance currency
Payout: payout transactions

Source Id

Original transaction ID for payment, refund, etc.

6a9b6a59-db6b-4ec5-9804-4456694a8ba5

Wallet Amount

The amount that makes balance increase or decrease

= the amount of each transaction (equivalent in Wallet Currency)

Fee

Transaction fee

any amount ≤ total amount

Wallet Currency

The wallet currency you are looking at

USD

Pricing Amount

The face amount of the transaction

= the face amount of each transaction

Pricing Currency

If it is a payment transaction: Currency means the pricing currency;
If it is a wallet balance conversion transaction: Currency means the original currency of the transaction

EUR

Merchant Order ID

The order reference number you provided while creating the payment

#12345ABCDE;
can be empty

Time(UTC)

Time when the transaction is successfully credited or debited

YYYY-MM-DD hh:mm:ss UTC

Description

The description for each transaction

Details of the transaction; can be empty

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