What is Plaid and how does it work?

Detailed information on how Plaid works and how to connect your financial account

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Written by Support Specialist
Updated over a week ago

What is Plaid?

You can easily connect your financial account/s to your apps using Plaid. When you want to share data from your financial accounts with an app, Plaid transfers your data securely. Your information is secured with Plaid and it will never be shared without your permission.

How does it work?

Once you choose which app you want to connect your account to, Plaid provides tools that enable you to share your financial data with apps that provide services to your region. You can find more information on that here.

How to connect your financial account using Plaid?

When you choose to connect your financial accounts to an app using Plaid, you will be prompted to enter the username and password associated with those accounts.

Plaid then links your accounts to the app you want to use so you can share your data. Whether you have an account at a national bank, a local bank, a credit union, an investment bank, or a digital bank, Plaid will help you get connected.

If you experience any issues trying to connect your accounts, you can find useful information here. In case you can't find your financial institution while trying to connect it to an app or service using Plaid, this might be helpful.

Is Plaid free of charge?

Yes. You won't be charged for connecting your accounts using Plaid. For any additional information, feel free to check the official Plaid Website here.

Joint Bank Accounts

If you are attempting to link a joint bank account following the steps above and run into issues when trying to use the account, you may be required to provide additional verification information. Please reach out to our Customer Support team for assistance.

Note: Some banks will appear in the list, but be greyed out. This means they are supported by Plaid, but they are not supported by Crypto.com. In this case, you will need to link another account, using a different bank.

Is Plaid secure?

You can safely connect your financial accounts to the apps and services you love, using Plaid. To learn more about Plaid security and safety, you can find all the information you need here.

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