Usage:
What is a One-Time Card?
The One-Time Card is a virtual, crypto-powered payment option you can use to shop at hundreds of top online retailers. Every time you create a One-Time Card, you’ll receive a unique number to input at checkout.
One-Time Cards are linked to the funds in your Crypto Wallet in the Crypto.com App. The feature is free to use, and you can get up to 10% CRO back on every eligible purchase with Crypto.com Pay.
Who is eligible to use the One-Time Card?
The One-Time Card feature is currently available to US Crypto.com App users only.
How do I create and use the One-Time Card?
It only takes a few steps to create a One-Time Card in the Crypto.com App:
From the Menu on the Home screen, tap Pay.
Browse the retailers that feature a ‘Card’ icon below their logo and select one. You’ll be redirected to its online shop.
Start shopping! When you’re ready to check out, tap the One-Time Card button at the bottom of the screen.
Enter the total amount of the purchase, including shipping costs and tax.
Choose the cryptocurrency you want to pay with.
Review and confirm the details to generate your One-Time Card.
On the checkout screen, choose to pay with a card. Enter the provided One-Time Card number, expiry Date, and CVV code to complete the purchase.
If you end up spending less than the amount of your One-Time Card, you’ll be issued a refund of the remaining amount. The refund will be issued in USDC to your Crypto Wallet. For more details, see ‘How do I close a One-Time Card and get a refund?’.
Where can I find the details of the One-Time Card(s) I created?
There are two ways you can view the details of your One-Time Card(s):
From the Menu on the Home screen, tap Pay > One-Time Card
You’ll see your list of Active and Closed One-Time Cards
Tap on a One-Time Card to view its individual details
Or
From the Menu on the Home screen, tap Pay
Tap on the retailers that for which you have used Active One-Time Cards
Where can I use the One-Time Card?
There are hundreds of participating retailers for the One-Time Card feature, including Apple, Walmart, and Target. We are periodically updating this list, so be sure to check back regularly.
To discover all the brands, go to the Pay screen and look for the retailers with a ‘Card’ icon below its logo.
What happens if my purchase amount differs from the amount linked to my One-Time Card?
If the purchase amount is higher than your One-Time Card, you must cancel the One-Time Card and create a new one with the correct purchase amount.
If the purchase amount is lower than the amount linked to your One-Time Card, then you can either:
Wait to be refunded the remaining amount after the One-time Card closes, or
Request an earlier refund by going to One-Time Card on the Pay screen, selecting the individual One-time Card, and tapping the Refund Remaining Balance button. For more details, see ‘How do I close a One-Time Card and get a refund?’.
Why was my One-Time Card purchase declined?
There are a few possible reasons why your One-Time Card was declined:
Your One-Time Card can only be used at the retailer it was created for.
One-Time Cards can only be used once and are not meant for multiple purchases and/or recurring purchases, such as subscriptions.
The amount linked to your One-Time Card must be sufficient to cover the entire purchase amount.
One-Time Cards close automatically 14 days after they’re created, so make sure it is still active.
The One-Time Card feature only supports USD transactions.
One-Time Cards cannot be added to Apple Pay, Google Pay, Paypal, etc. Please choose ‘Credit/Debit Card’ as the payment method at checkout.
We also reserve the right to restrict any retailer and/or decline, cancel or reverse transactions at certain retailers without prior notice and without liability to you.
What is the minimum and maximum purchase amount for a One-Time Card?
The minimum amount is US$0.5, and the maximum is US$5,000.
How many One-Time Cards can I create?
You can create up to 5 One-time Cards, with a total amount not exceeding US$5,000, in 24 hours.
What cryptocurrencies can I use to pay for purchases via my One-Time Card?
The following cryptocurrencies can be used:
AAVE |
ADA |
ALGO |
APE |
BAL |
BCH |
BTC |
COMP |
CRO |
CRV |
DAI |
DOGE |
DOT |
ENJ |
ETH |
FIL |
KNC |
KSM |
LINK |
LRC |
LTC |
MATIC |
MKR |
SHIB |
SNX |
THETA |
UNI |
USDC |
USDT |
WBTC |
YFI |
One-time Card Closure and Refund:
How do I close a One-Time Card and get a refund?
You can request a refund by going to One-Time Card on the Pay screen, selecting the One-Time Card, and tapping the Cancel Card or Refund Remaining Balance button. The refund will be issued in USDC to your Crypto Wallet based on the prevailing exchange rate within eight days.
Alternatively, you can wait for the refund to be automatically issued eight days after the One-Time Card closes (One-Time Cards automatically close 14 days after they’re created).
Rewards:
What is the amount of rewards I can earn?
You can enjoy up to 10% back on purchases made with Crypto.com Pay, paid in CRO to your Crypto Wallet. To find the rewards rate for each retailer, go to Pay from the Menu on the Home screen. The rate is displayed below each retailer.
The monthly rewards cap is US$100, which resets at 00:00 UTC on the first day of each calendar month.
Rewards are issued after purchase settlement. The rewards will be clawed back if the purchase transaction is canceled, reversed, or refunded partially or in full.
Fees
Are there any fees associated with the creation and use of the One-Time Card?
The One-Time Card feature is free to use.
Merchant refund
What happens if the retailer issues a refund?
If the retailer issues a refund when your One-Time Card is active, the amount will be reflected on the One-Time Card. You can then refund the One-Time Card balance back to your Crypto Wallet (see ‘How do I close a One-Time Card and get a refund?’)
If the retailer issues a refund when your One-Time Card is closed, we will automatically debit the funds in USDC at the prevailing exchange rate to your Crypto Wallet within eight days.