Priority Pass™ airport lounge access is one of the premium benefits offered with metal Crypto.com Prepaid Cards and Crypto.com Visa Signature™ Credit Cards.
This benefit grants Level Up users access to more than 1,700 airport lounges worldwide, as well as travel experiences such as dining vouchers, spa facilities, and sleep pods. Your entitlement varies according to your plan:
Level Up Plan | Airport Lounge Entitlement |
Basic (previously Midnight) | N/A |
Plus (previously Ruby) | N/A |
Pro (previously Jade/Indigo) | 4 complimentary lounge visits and/or travel experiences for you per calendar year |
Private (previously Icy/Rose/Obsidian) | Unlimited lounge visits and travel experiences for you and one guest |
How to get Priority Pass™ airport lounge access?
Follow these steps to register for Priority Pass™:
Go to Level Up from the top-right corner of the home screen
Tap Airport lounge access
Copy the Invitation code
Go to the Priority Pass™ website and create an account using your App invitation code.
Complete account registration by providing your residence, personal, and billing details.
Download the Priority Pass™ app and sign in to access your Priority Pass™ Digital Membership Card
Present your Digital Membership Card and boarding pass upon arrival at the lounge or travel experience
What happens if I change my Level Up plan after I have registered for Priority Pass™ membership?
If you upgrade or downgrade to a new Level Up plan, you will receive a new invitation code. Follow the steps below to update your Priority Pass™ lounge benefits:
Scenario | Card | Action |
Level Up upgrade | Crypto.com Prepaid Card
|
|
Level Up upgrade | Crypto.com Visa Signature™ Credit Card |
Note: It may take up to 3 weeks for Priority Pass™ to update your benefits, so we recommend waiting 3 weeks before creating a new account |
Level Up downgrade | Crypto.com Prepaid Card
or
Crypto.com Visa Signature™ Credit Card |
Note: It may take up to 3 weeks for Priority Pass™ to update your benefits, so we recommend waiting 3 weeks before creating a new account |
If your card has been lost or stolen, you will need to update your payment details in the Priority Pass™ app. Adding a new unique invitation code is not required in this case.
Please note that you can no longer use your Crypto.com Card to access Priority Pass™ lounges and travel experiences. Please use your Digital Membership Card on the Priority Pass™ app.
I hold a Crypto.com Prepaid Card that allowed me to access lounges and travel experiences before 2 September 2025. Why is there no invitation code in my Crypto.com App?
From 2 September 2025, the Priority Pass™ benefit is only available to Level Up Private and Pro users who have an active CRO lockup/stake or an annual subscription, regardless of card type. For example, Icy cardholders who have not joined Level Up are not eligible for this benefit.
Is there a limit on the number of free lounge visits and travel experiences?
Yes, the number of complimentary lounge visits and travel experiences depends on your Level Up plan:
Basic (previously Midnight) | N/A |
Plus (previously Ruby) | N/A |
Pro (previously Jade/Indigo) | 4 complimentary lounge visits and/or travel experiences for you per calendar year
You may continue to access lounges or bring guests by paying the prevailing fees for additional visits. |
Private (previously Icy/Rose/Obsidian) | Unlimited lounge visits and travel experiences for you and one guest
You may bring additional guests by paying the prevailing fees for their visits. |
Can I bring a guest?
Level Up Private users can enjoy unlimited lounge access and travel experiences with one guest and pay US$35 for each additional guest
Pro users can pay US$35 for every guest they bring
Please ensure you have sufficient funds on your card to cover the cost of bringing guests. Charges will be applied within five working days of your lounge visit.
Is the number of free lounge visits and travel experiences prorated based on when I joined Level Up?
No, the number of complimentary lounge visits and travel experiences is not prorated for Level Up Pro.
For example, if you joined Pro on 2 September 2025, you will enjoy four complimentary lounge visits and/or travel experiences between that date and 31 December 2025. The number will be reset to four on 1 January 2026.
Level Up Private users can enjoy unlimited access with one guest.
How can I check how many complimentary visits or experiences I have left?
Level Up Pro users can check their remaining complimentary lounge visits and travel experiences in the Priority Pass™ app.
Which lounges do I get access to?
Priority Pass™ grants access to more than 1,700 airport lounges and travel experiences worldwide. You can check the Priority Pass™ app for the latest information on airport lounges and travel experiences in the Priority Pass™ when planning your trip.
What can I expect at the airport lounge?
Airport lounges offer varying benefits and conditions during your stay. Some are located landside (before security and immigration checkpoints), while others are airside (after security and immigration). Lounges may be available in both departure and arrival halls. Larger airports may have several lounges located in different terminals for our cardholders.
Please check the lounge availability, conditions, and location using the Priority Pass™ app when planning your trip.