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Institutions | EUR Fiat Deposit and Withdrawal via SEPA (Exchange App)
Institutions | EUR Fiat Deposit and Withdrawal via SEPA (Exchange App)

Seamlessly transfer EUR fiat to/from your Exchange App account

Ezra avatar
Written by Ezra
Updated over a week ago

(Institutions) How to Make a EUR Deposit?

First, you need to activate EUR transfers from the Exchange Web. You can navigate to the page by going to Deposit > Fiat > Launch Exchange Web from the Exchange App. For more information on activating EUR transfers, please visit the Exchange Web FAQ.

How to make a EUR deposit on the Exchange App:

  1. After you have activated EUR fiat transfers on the Exchange Web, go to the Wallet page

  2. Tap Deposit > Fiat

  3. Tap Next when you see information about SEPA. Please note that only SEPA deposits are accepted. Deposits via other networks will be rejected. As such, your bank would need to support SEPA bank transfers. For jurisdictions which support SEPA bank transfers, please refer to the FAQs below.

  4. Make a bank transfer via SEPA to the account shown in the Deposit Details pop-up window.

For seamless verification, ensure that your bank account name matches with your Exchange account’s legal entity name.

  1. Is there a fee to deposit EUR to the Exchange App? (or its European EMI partners) does not charge fees for EUR deposits via SEPA, but your bank may apply a processing fee. Please reach out to your banking institution for more information regarding this fee.

  2. Are there any deposit limits for EUR?

    No, there is no deposit limit. But the minimum deposit amount is €1.

    Please note that a €25 administration fee will be applied to every return of an erroneous EUR deposit.

  3. How long do SEPA deposits take to process?

    Your first deposit from a new bank account may take longer if it requires further verification.

  4. Where are SEPA bank transfers accepted?

    Banks in the following jurisdictions support SEPA transfers:

    Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Hungary, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden and Switzerland.

    Please refer to the FAQ below to find the list of jurisdictions where the deposit and withdrawal of EUR is available in.

How to Make a Withdrawal?

  1. How do I withdraw EUR to my bank account?

    1. Activate withdrawals by making a deposit from your bank account via SEPA

    2. Select a verified bank account that you wish to withdraw your funds to

    3. Enter a withdrawal amount, review the transaction details, and tap Withdraw Now

  2. Is there a withdrawal fee for EUR?

    No, (or its European EMI partners) does not charge institutional clients a withdrawal fee.

  3. What are the withdrawal limits?

    1. Daily withdrawal limit: €10 million

    2. Minimum withdrawal: €80

General Questions and Tips

How many bank accounts can I link to my Exchange account for EUR?

A maximum of five bank accounts can be linked to your Exchange account. You will have to delete one if you have reached your limit and would like to add a new bank account. Pending accounts count towards your maximum account limit. However, rejected accounts do not.

If you already have five bank accounts linked to your Exchange account, and you make an EUR deposit from a new bank account, your EUR deposit will be rejected.

How can I delete a bank account?

Go to Bank Transfer via your main menu to see your list of Verified and Rejected bank accounts. You will see a Delete option next to the bank account. Tap it to unlink the bank account.

To view your Pending bank accounts, please log in to the Exchange Web and go to Bank Transfer via the left navigation panel.

How long does it take to activate EUR fiat transfers?

Activation of EUR transfers may take several minutes. You may check the activation status by logging in to Exchange Web and going to Bank Transfer > Transfer Method. Please contact our Customer Support Team if you encounter any difficulties during this process.

Can I deposit EUR from a non-bank provider account like Wise or PayPal?

Yes, you can deposit EUR from a non-bank provider account such as Wise or PayPal. However, please note that while these deposits will be accepted, the account itself will not be added to your bank account list for withdrawal purposes. You will need to use a traditional bank account linked to our service for withdrawals.

What country is this feature available in?

This feature is available in the following jurisdictions.

  • Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Austria, Bahamas, Bahrain, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia & Herzegovina, Brazil, British Virgin Islands, Brunei, Bulgaria, Cameroon, Cape Verde, Carribean Netherlands, Cayman Islands, Chad, Chile, Colombia, Comoros, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor (Timor-Leste), Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guyana, Honduras, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Italy, Jersey, Kenya, Kiribati, Kosovo, Kuwait, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Monaco, Mongolia, Montenegro, Montserrat, Nauru, Netherlands Antilles, New Caledonia, Niger, Nigeria, North Macedonia, Norway, Oman, Palestine, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Qatar, Reunion, Romania, Rwanda, Saint Helena, Saint Martin, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Serbia, Seychelles, Sierra Leone, Sint Maarten, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Togo, Tonga, Turks & Caicos Islands, Tuvalu, Uruguay, Vatican City, Vietnam, Wallis and Futuna, West Bank, Western Sahara, Zambia

Please note that the list above is subject to change without prior notice depending on the applicable laws and regulations.

Please note that only SEPA deposits and withdrawals are accepted. EUR transfers via other networks will be rejected. As such, your bank would need to support SEPA bank transfers. For jurisdictions which support SEPA bank transfers, please refer to the FAQs above.

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