What is a passkey?
A passkey is a secure authentication protocol that enables faster, easier, and more secure verifications across your devices. The cryptographic key pair is generated and stored securely on your device, allowing for anti-phishing capabilities and providing enhanced account protection.
The Passkeys feature lets you log in and verify your transactions without the need for email and SMS One-Time Passwords (OTPs) or 2-Factor Authentication (2FA) codes.
The feature can be used on the Crypto.com Exchange and in the Crypto.com Exchange App. For details on how to use it in the Exchange App, please refer to ‘How to Use the Passkey Feature in the Crypto.com Exchange App’.
Passkey Setup
How do I create a passkey?
Please note that your passkeys are shared between your Crypto.com Exchange and Crypto.com App account.
Before getting started, first ensure you are using Safari, Chrome, Firefox, or Edge, as other browsers are not supported.
Follow these steps to create a passkey:
Go to Profile > Security > Account Password & 2FA
Click Add Passkey next to Passkeys
If you are creating your first passkey across your accounts, click Create Passkey on the pop-up
If you are creating a subsequent passkey, proceed to Step (3)
Complete verification using 2FA if it is set up. If it is not, you will be prompted to verify using email OTP
You can also complete verification using an existing passkey
Choose where to save your passkey to:
iCloud Keychain
Phone, tablet, or security key
Chrome Profile
Follow the on-screen instructions to finish creating your passkey
You’ll see an in-app message once your passkey is successfully created
How many passkeys can I add to my account?
You can set up a maximum of 10 passkeys between your Crypto.com Exchange and Crypto.com App account.
Once you have reached this limit, you must delete a passkey before adding a new one.
Using Your Passkeys
How do I use my passkeys?
You can use your passkeys to complete the following actions, with more to come:
Log in to your account
Make withdrawals
Create a passkey
Remove a passkey
How do I sign in using a passkey?
On the login page, simply click Login with Passkey
You will be prompted by your browser to complete verification using your passkey
Passkey Management
How do I remove a passkey?
Please note that you can remove passkeys created on the Crypto.com Exchange or in the Crypto.com App from either account.
You are advised to keep at least one passkey for enhanced account protection.
Follow these steps to remove a passkey:
Go to Profile > Security
Click the ‘trash’ icon next to the passkey you wish to remove
Click Confirm after reviewing the disclaimer. You will no longer be able to use this passkey to log in or verify transactions.
How do I rename my passkey?
Follow these steps to rename a passkey:
Go to Profile > Security
Click Edit next to the passkey you wish to rename
Input the new name and click the Save button when you’re ready
What are the benefits of saving my passkey on a security key?
A hardware security key like YubiKey is a passkey-compatible cryptographic hardware token that enhances your account security.
Unlike common passkeys that are synchronized to your Apple or Google account, passkeys stored in a security key never leave the hardware itself, making them immune to digital theft. The only potential breach is through physical theft.