Overview
Shopify powers millions of businesses worldwide by providing an all-in-one commerce platform to start, run and grow a business.
You can accept cryptocurrencies in your Shopify storefront with Crypto.com Pay for the following key benefits:
Millions of Users within Reach: Leverage the millions of users of Crypto.com and capitalize on growing crypto adoption.
Easy Setup & Settlement: Enable Crypto.com Pay in your Shop with few clicks - no coding experience required. Receive cryptocurrencies or fiat currencies - your choice.
Low Cost to Accept 20+ Cryptocurrencies: Pay no transaction fees and save up to 80% on settlement fees. Accept more than 20 popular cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), Cronos (CRO), USDC, TUSD, and more.
Ready to get started?
Learn more about the Crypto.com Pay plugin here.
Step-by-Step Integration Guide
To achieve the key benefits within just a few clicks, please follow the 4 simple steps below.
Step 1: Register Crypto.com Pay Account
Sign up for a Crypto.com Pay account on the Merchant Dashboard, if you don't already have one. Follow the instructions to get started.
Step 2: Install Crypto.com Pay and Connect with Shopify Shop
Log into the Shopify Admin of the Shopify Shop you would like to install Crypto.com Pay.
Click “Settings” at the bottom-left, and select “Payments” at the left menu.
Navigate to the “Supported payment methods” section and click “Add payment methods”.
Click the “Search by provider” tab, and type in “Crypto.com Pay” in the search bar.
Select “Crypto.com Pay” and click “Activate”.
Scroll down to the button and click “Connect”.
Click “Install app”.
Log into the Merchant Dashboard with the Crypto.com Pay account signed up in Step 1.
Select your Crypto.com Pay’s Merchant Account2 to connect with the Shopify Shop, and click “Authorize”.
Please get redirected back to Shopify Admin after it's finished.
Click the “Activate Crypto.com Pay” button.
The connection status of the selected Merchant Account will become “Connected” under the “Plugins” page once the installation and connection are successful.
Note:
If your Merchant Account is still pending activation (i.e. KYC not yet complete), only test mode will be available.
To successfully authorize the connection of a Crypto.com Merchant Account with a Shopify shop, the login user shall be either the Owner, Administrator, or Developer of the Merchant Account.
Step 3: Verify the Integration with Test Mode
At this point, Crypto.com Pay is fully integrated with your Shopify shop. However, it is recommended to test the payment flow at least once before enabling the live mode to process accurate payments. Below are the steps concerned:
Activate Crypto.com Pay with Test Mode in your connected Shopify shop:
Log into the Shopify Admin of your connected Shopify shop.
Select “Settings” and then “Payments”.
Navigate to the “Crypto.com Pay” under the “Additional payment methods” section, and click “Manage”.
Enable “Test Mode” by checking the “Enable test mode” checkbox.
Press the “Activate Crypto.com Pay” button.
Test payment with Crypto.com Pay in your connected Shopify shop:
Go to your connected Shopify shop.
Add designated item(s) into your cart and proceed to checkout.
Fill in the corresponding information required.
Select “Crypto.com Pay” under the “Payment” section and press the “Complete Order” button.
Get redirected to the Crypto.com Pay checkout page.
Refer here for how to complete a test payment.
Get redirected to the order confirmation page of your connected Shopify shop.
Step 4: Enable Live Mode and CONGRATS!
Once the payment flow is thoroughly tested, you could enable LIVE transactions by following the steps below:
Log into the Shopify Admin of your connected Shopify shop.
Select “Settings” and then “Payments”.
Navigate to the “Crypto.com Pay” under the “Additional payment methods” section, and click “Manage”.
Disable “Test Mode” by unchecking the “Enable test mode” checkbox.
Press the “Save” button.
Congratulations, you can now accept cryptocurrency payments in your connected Shopify shop in Live mode.
Note: When a refund is needed for payments originating from your connected Shopify shop, it is advised to request the refund on Shopify admin, to ensure the available refundable amount on Shopify admin is up-to-date.
Promote Crypto.com Pay Rebate
By checking out with Crypto.com Pay in your connected Shopify Shop, your customer will enjoy a rebate in proportion to the checkout amount (refer here for more information).
To promote this rebate in your Shop to attract more customers, you are suggested to add the Crypto.com Pay Promotion Banner in your shop with the following steps.
Step 1: Prepare with the Publishable Key
Log into the Merchant Dashboard;
Select “Integration” at the left menu and navigate to the “API Keys” tab;
Copy the
Publishable Key;
Navigate to the “Plugins” tab;
Click “Manage” and get redirected to the Shopify Admin.
Step 2: Configure Crypto.com Pay Promotion Banner
Please make sure you are in the Shopify Admin of your connected Shop.
Click “Online Store” on the left menu and select “Themes” under “Online Store”;
Click the “Customize” button to open the Theme Editor;
Navigate to the leftmost menu bar and click the icon of “App embeds”;
Expand “Crypto.com Pay”;
Turn on the toggle of Crypto.com Pay;
Paste the
Publishable Keyand configure the following fields so that the banner’s style matches your Shop:Theme: combinations of the font color and the banner’s background color
Size: the size of the banner, e.g., Small, Medium, Large, Fit to Width.
Banner Message: message to be displayed on the banner, e.g., Earn Rebate, Shop Now.
Font: font of the message on the banner, e.g., Helvetica, SF Pro Text, etc.
Step 3: Add Crypto.com Pay Promotion Banner on a Page Template
Go back to the Theme Editor;
Navigate to the dropdown in the top middle and select “Products“ and “Default Product” template;
Click “+ Add block” in a desired Section (e.g., Product information) and select “Crypto.com Pay Banner”
Drag and drop the “Crypto.com Pay Banner” to the desired position;
Click the “Save” button at the top right corner.
Congratulations, you have just successfully added the Crypto.com Pay Promotion Banner to your Shop.
Disconnect Crypto.com Pay from your Shopify Shop
If you would like to disconnect your Crypto.com Pay Merchant Account from your Shopify Shop, for example, to connect it to another Shopify Shop, then you should follow the following steps:
Log into the Shopify Admin of the Shopify Shop that you would like to disconnect Crypto.com Pay from.
Click “Settings” at the bottom-left, and select “Payments” at the left menu.
Navigate to “Crypto.com Pay” in the “Supported payment methods” section and click “Manage”.
Scroll down to the button and click “Deactivate Crypto.com Pay”.
(after doing so, your customer will not see Crypto.com Pay as a payment method on the checkout page of your Shopify Shop)Click “Uninstall Crypto.com Pay”.
When it is finished, your Shopify Shop will be disconnected with Crypto.com Pay and you can connect it with another Merchant Account.
Unable to see Crypto.com Pay option
If your store’s visitors are viewing your store in their local currency, and they couldn’t see the payment option after you installed and activated Crypto.com Pay, this could be because of a limitation of Shopify for third-party payment vendors.
To workaround this limitation, you can set the base currency of your selling markets to be the same as your store currency.
Your store currency is the currency that you price your products in. Here’s how to change the base currency of your selling markets to be the same as your store currency:
From your Shopify admin, go to Settings > Store details > Store currency, then you can view or change your store currency. Changing your store currency also changes your primary market because your primary market is determined by your store currency.
Go to Settings > Markets. You can set up your selling markets by adding single-country markets or multiple-country markets. When you create a new single-country market, the default base currency for the market is set to the currency for that country. When you create a multiple-country market, the default base currency is set to your store's base currency, and local currencies are enabled by default.
Select each market and click Manage, then you will see Market settings > Products and pricing.
In Market settings > Products and pricing, click Manage, then you will see Pricing > Base currency.
In Pricing > Base currency, make sure the base currency is the same as your store currency. You can change the base currency and click Save if it is different from your store currency.
When you select a multiple-country market, you will see “Show prices to customers in their local currency” is enabled by default. Please disable it by unticking the checkbox and then click Save. So that your customers from different selling markets can always see Crypto.com Pay as a payment option during checkout.
Please refer to Shopify’s documentation to learn more about store currency and markets.