To verify your Exchange account, please provide us with more information for our KYC compliance.

1.  Visit and click the Log In button (upper right-hand corner)
2. Navigate to your Profile (upper right-hand corner)
3. Under Account, you will see the option to upgrade your account
4. The verification process requires three steps: 

Step 1: Personal Info

Enter your legal first and last name. The name entered must match your name on ID. 

Step 2: ID Verification

A. Select the issuing country of your ID

B. Select they type of ID you will be using to verify yourself*

C. Follow the on-screen instructions

*Note: In the majority of cases, the best document to use is your passport.  If you do not have a passport, a National ID or a Driving License will usually suffice.

Step 3: Selfie

Take a photo of yourself holding a piece of paper with "" and the date handwritten on it. Please review the on-screen instructions for the exact details. 

5. When ready, click Complete Submission

6. A confirmation page will show that your documents and selfie have been successfully submitted

7. In your Profile, you will be able to check your verification status

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