In your Profile, you will be able to check your account verification status on the Crypto.com Exchange.

Verify Now

Description: You have restricted access in the Exchange and further verification is required for additional features.

Pending

Description: Your submitted application is pending our team's review.

This is a case-by-case process and may take anywhere from a few hours to a couple of business days, depending on many factors (e.g. your country of application, nationality, quality of the pictures, etc.).

If your status does not change within 3 business days, please contact Support through email ([email protected]) with the email subject as: Exchange verification status. You may be asked to provide us with additional information. 

Please be mindful of our instructions and never send us any personal information we did not request (including pictures, scans, PDFs, etc.).

Your Verification is Approved

Description: Your verification is complete and you can proceed to deposit, withdraw, and trade crypto on the Exchange.

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