Account Verification - Status Exchange

Support Specialist avatar
Written by Support Specialist
Updated over a week ago

In your Profile, you will be able to check your account verification status on the Exchange.

Verify Now

Description: You have restricted access in the Exchange and further verification is required for additional features.


Description: Your submitted application is pending our team's review.

This is a case-by-case process and may take anywhere from a few hours to a couple of business days, depending on many factors (e.g. your country of application, nationality, quality of the pictures, etc.).

If your status does not change within 3 business days, please contact Support through You may be asked to provide us with additional information. 

Please be mindful of our instructions and never send us any personal information we did not request (including pictures, scans, PDFs, etc.).

Your Verification is Approved

Description: Your verification is complete and you can proceed to deposit, withdraw, and trade crypto on the Exchange.

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