As a security measure, enabling 2FA is required to manage your withdrawals, deposits, and your API keys on your Crypto.com Exchange account.
Visit crypto.com/exchange and select the Log In button (upper right-hand corner).
Go to your Profile and select Security > Account Password and 2FA. Under 2-Factor Authentication, you will see the button to Enable 2FA.
A screen will appear and provide you with more details. Below are steps to help you enable 2FA.
Step 1: Download and install the Google Authenticator or Authy app in App Store (for iOS) or Google Play (for Android).
Step 2: Open your authenticator app and click the symbol【+】on the top right-hand side to scan the QR code, or you can manually enter the provided key shown on the page.
Step 3: The key will not be shown again and is unique for each setup. You will need the key to re-bind your account; otherwise, 2FA will need to be disabled and enabled again.
Step 4: In your app, you will see a 6-digit code. Enter the code into the Crypto.com Exchange 6-digit code field. Enable 2FA when ready.
How do I re-enable 2FA if I no longer have access to my authenticator app？
If you have stored the code which was generated on the Crypto.com Exchange website when you enabled the Google Authenticator for the first time, you can re-enable your Authenticator by adding the key to the app manually.
If you haven't stored the backup key, you will need to reset your 2FA.