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How to deposit cryptocurrency to my Crypto.com Exchange wallet (From: External Wallet Address)
How to deposit cryptocurrency to my Crypto.com Exchange wallet (From: External Wallet Address)

Information on how to deposit cryptocurrency to your Crypto.com Exchange wallet and number of confirmations required

Support Specialist avatar
Written by Support Specialist
Updated over a week ago

To deposit cryptocurrency to your Crypto.com Exchange wallet you must first complete the KYC verification process.

If you are not a Crypto.com App user, follow the below steps; otherwise, you can complete an internal transfer.

  1. Visit crypto.com/exchange and select the Log In button (upper right-hand corner). 

  2. After you have logged in to your account, click Wallet.

  3. Find your cryptocurrency to deposit and select Deposit (e.g. we’ll be using CRO as a reference). 

  4. There are two ways to deposit cryptocurrency to the Exchange: 

  • Click on Copy Address, and paste it to the platform where you intend to withdraw your funds from

OR

  • Use your platform’s mobile app to scan the QR code displayed on the Deposit dialogue

   5. Review your platform’s withdrawal details including:

  • the token is a ERC-20 token

  • the correct deposit address is copied

  • any applicable fees

  • other confirmation details i.e. processing time 

   6. The number of confirmations required to deposit crypto to the
​       Crypto.com Exchange is as follows:

Coin

Name

Deposit Confirmations

XRP

Ripple

1

XLM

Stellar

1

ATOM

Cosmos

1

ALGO

Algorand

1

EOS

EOS

1 (LIB)

BTC

Bitcoin

2

ICX

Icon

3

LTC

Litecoin

4

NEO

NEO

5

BCH

Bitcoin Cash

6

ENJ

Enjin Coin

12

VET

VeChain

12

CRO

Cronos

12

USDT

TetherUS

12

USDC

USDC

12

LINK

Chainlink

12

KNC

KyberNetwork

12

ADA

Cardano

15

BSC

BNB Smart Chain

15

XTZ

Tezos

30

ETH

Ethereum

64

ETC

Ethereum Classic

3000

    7. After the required number of confirmations has been processed, an email            
       notification about the successful deposit will be sent to the registered email.

Note:

Deposits and withdrawals of LTC using MimbleWimble Extension Blocks (MWEB) are not supported in the Crypto.com App and Exchange.

Please ensure BRC20 tokens are deposited into your newly generated Taproot address (starting with bc1p).

Bitcoin Ordinals, including BRC20 tokens, deposited to your BTC address (starting with "3") may not be recoverable.

For more information on deposits to the Exchange, please visit:
Deposits and Withdrawals on the Exchange.

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