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Deposits and Withdrawals on the Exchange
Deposits and Withdrawals on the Exchange

Information on fees, limits and processing time for transfers on the Crypto.com Exchange

Support Specialist avatar
Written by Support Specialist
Updated over a week ago

DEPOSITS
(Into Crypto.com Exchange)

Deposits - How-To 

FROM: Crypto.com App Wallet Address

Please refer here on how to deposit crypto from your Crypto.com App to the Crypto.com Exchange

Note: Please ensure BRC20 tokens are deposited into your newly generated Taproot address (starting with bc1p).

Bitcoin Ordinals, including BRC20 tokens, deposited to your BTC address (starting with "3") may not be recoverable.

FROM: External Wallet Address

Please refer here on how to deposit crypto to the Crypto.com Exchange

Deposits - Fees & Limits

There are no fees and limits for depositing crypto to the Crypto.com Exchange

Deposits - Processing Time

You can find the number of confirmations required for each coin by selecting the Deposit button on the Balances page.

Deposits - Fiat

The Crypto.com Exchange currently supports USD and EUR deposits for both Retail users and Institutions.

For instructions on USD transfers for Retail users and Institutions, refer here:

EUR deposit instructions can also be found below for Retail users and for Institutions:

Note: Currently the Crypto.com Exchange does not support most EVM chain's native tokens' deposits, except for ETH, from Smart Contracts and any such transfers will not be credited automatically.

Note: KLAY smart contract deposits are not automatically scanned.

WITHDRAWALS
(From Crypto.com Exchange)

Withdrawals - How-To

TO: Crypto.com App Wallet Address

Please refer here on how to withdraw to the Crypto.com App from the Crypto.com Exchange

TO: External Wallet Address

Please refer here on how to withdraw to an external wallet address from the Crypto.com Exchange

Withdrawals- Fees & Limits

A withdrawal from the Crypto.com Exchange is an on-chain transaction of transferring crypto to an external cryptocurrency address (usually a wallet or another exchange). As with all blockchain transactions, they come with a fee. 

Note: Transferring crypto to your Crypto.com Wallet App's address will also incur a fee if completed on-chain. To avoid a fee, please use the Withdraw to App function

Withdrawal fees will be settled in the currency you are receiving and can not be paid with CRO.

Withdrawal Fees & Limits

Please refer to the schedule listed here

Withdrawals- Processing Time

Withdrawals to an external address may take 2-3 hours to process.
Withdrawals to the Crypto.com App are instant.

Withdrawals- Fiat

The Crypto.com Exchange supports the same USD and EUR transfer methods for withdrawals, as the ones for deposits.

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