Who is eligible to receive 2% bonus on crypto deposits to the Crypto.com Exchange?

New users* who meet both conditions are eligible for the 2% deposit bonus.

  1. Registered for a Crypto.com Exchange account after May 11, 2020 00:00:00 UTC
  2. Completed account verification for Advanced level

Note: Existing Crypto.com App users who registered for a Crypto.com Exchange account after May 11, 2020 00:00:00 UTC are considered a new user.

How do I receive the 2% deposit bonus?

All direct deposits* made to your Crypto.com Exchange Wallet address within 30 days from the new account creation date will receive 2% bonus** of the deposit value in CRO.

Applicable for confirmed deposits from May 25, 2020 7:00AM UTC.

Note:

*Transfers made from the Crypto.com App are not on-chain deposits and will not receive deposit bonus on the Crypto.com Exchange.

** If the bonus amount is less than 1 CRO equivalent, it will not be credited

How much deposit bonus can I get?

Effective October 13, 2020 12:00PM UTC, all on-chain deposits made to the Exchange will receive 2% bonus in CRO, up to a maximum of 500 CRO.

As of the effective time:

  • Users who have equal to or more than 500 CRO in bonus rewards will be unaffected, but no new bonus rewards will be given for new deposits.
  • Users who have less than 500 CRO in bonus rewards can gain rewards up to 500 CRO.

Do I receive deposit bonus if I transfer funds from the Crypto.com App to the Crypto.com Exchange?

There will be no deposit bonus for transfers made from the App to the Exchange.

To receive bonus on crypto deposits from the App to the Exchange, please make an on-chain withdrawal to the Exchange's wallet address.

Do I receive bonus for direct deposits to the Crypto.com App?

No. The 2% deposit bonus only applies to on-chain deposits made to Advanced level Crypto.com Exchange accounts created after May 11, 2020 00:00:00 UTC.

What will the deposit bonus be paid in?

The deposit bonus will be paid in CRO.

When and where can I see my bonus?

After we have confirmed your deposit, the bonus CRO will be updated within 1 minute. You may refer to it under Reward (for Advanced level users only).

The bonus will then be staked for 180 days.

Will I receive bonus for deposits made before 25 May 2020?

No, Deposits that were made before 25 May 2020 are not eligible for deposit bonus.

The bonus is applicable for confirmed deposits on the Exchange from May 25, 2020 7:00AM UTC.

When will the bonus be available to trade/withdraw?

Once the direct deposit is confirmed, the 2% deposit bonus will be staked for 180 days. After which the CRO will be credited to the Exchange wallet, available for trade/withdraw.

How long will the deposit bonus be staked?

The deposit bonus staking period is 180 days on the Exchange.

It starts from the latest direct deposit confirmed to your Crypto.com Exchange wallet address within the first 30 days from the account created date.

If I stake more CRO, will it affect my deposit bonus staking period?

Yes. Each deposit bonus or staking more CRO will reset the 180 days period.

Does the staked CRO from deposit bonus contribute to CRO staking levels?

Yes, the staked CRO from deposit bonus will count towards the CRO Staked tiers

for CRO staking benefits.

*Negative trading fees only apply to VIP 1 retail traders.

When will I receive interest from CRO staked for Tier 2 and above?

Interest is calculated daily and credited to the Exchange wallet at 00:00:00 UTC.

What will happen to my deposit bonus if I withdraw my deposit within the first 180 days before the deposit bonus is unstaked?

To prevent abuse, trading volumes may be monitored during the CRO staking period. If the combined trading volume during this period is not at least 3 times the amount deposited (in USD equivalent value), Crypto.com may withdraw the bonus.

Example: If you've deposited $1,000 USD in crypto, your trading volume within the 180 days needs to be at least $3,000 USD to be credited the deposit bonus at the end of the staking period.

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