Open the Crypto.com app

Tap on "Accounts"

Select "Fiat Wallet"

Select "Sell Crypto"

Select the cryptocurrency you'd like to convert to Fiat.

Select the 'Cash' option.

On the "Sell Cryptocurrency" screen, you can enter the amount you wish to convert. (If you tap on the field where you enter the amount, the app will suggest the maximum amount you can sell.)

You will see a confirmation window showing the actual current value of the coin in fiat money for 15 seconds. Please pay attention to that window as it shows the amount of fiat money you are getting for the coin at that time.

Go to “Fiat Wallet” from Menu Button or the Accounts Menu. Tap “Transfer” > “Withdraw” > “CAD”

Tap on your CAD balance and “Withdraw CAD”

Confirm email used for withdrawal. Make sure the email address matches the one tied to your bank account.

Enter a name and phone number

Wait for our internal review and we will notify you once the withdrawal is set up

Go to “Fiat Wallet” from Menu Button or the Accounts Menu. Tap “Transfer” > “Withdraw” > “CAD”

Tap on your CAD balance and “Withdraw CAD”

Browse through the submission process and withdrawal limits then tap on “Withdraw Now”

Insert your withdrawal amount, select the email you are withdrawing funds to and input your Security Question & Answer

Review and confirm the withdrawal request

Wait for our internal review and we will notify you once the withdrawal is processed