Fiat Wallet - CAD Withdrawal

Information about CAD withdrawals - activate, submit the request and common issues

Ezra avatar
Written by Ezra
Updated this week

Crypto.com users can withdraw fiat from the app by selling crypto to their CAD wallet and transferring CAD funds from this wallet to their bank account(s).

*Please note, effective from January 29 2024, we will introduce a $1.99 fee for CAD withdrawals made from your CAD Fiat Wallet to your bank account to cover processing costs. Withdrawals remain free until that date. CAD deposits to top-up your CAD Fiat Wallet remain free with zero fees.

How to sell Crypto to Fiat?

  1. Open the Crypto.com app

  2. Tap on "Accounts"

  3. Select "Fiat Wallet"

  4. Select "Sell Crypto"

  5. Select the cryptocurrency you'd like to convert to Fiat.

  6. Select the 'Cash' option.

  7. On the Fiat Wallet window, you can enter the amount you wish to convert. (If you tap on the field where you enter the amount, the app will suggest the maximum amount you can sell.)

  8. You will see a confirmation window showing the actual current value of the coin in fiat money for 15 seconds. Please pay attention to that window as it shows the amount of fiat money you are getting for the coin at that time.

How to set up CAD withdrawal?

  1. Go to “Fiat Wallet” from Menu Button or the Accounts Menu. Tap “Transfer” > “Withdraw” > “CAD”

  2. Tap on your CAD balance and “Withdraw CAD”

  3. Confirm email used for withdrawal. Make sure the email address matches the one tied to your bank account.

  4. Enter a name and phone number

  5. Wait for our internal review and we will notify you once the withdrawal is set up

How to withdraw CAD?

  1. Go to “Fiat Wallet” from Menu Button or the Accounts Menu. Tap “Transfer” > “Withdraw” > “CAD”

  2. Tap on your CAD balance and “Withdraw CAD”

  3. Browse through the submission process and withdrawal limits then tap on “Withdraw Now”

  4. Insert your withdrawal amount, select the email you are withdrawing funds to and input your Security Question & Answer

  5. Review and confirm the withdrawal request

  6. Wait for our internal review and we will notify you once the withdrawal is processed

What are the withdrawal limits?

Max. Balance for Fiat Wallet is: CAD$100,000

Min. withdrawal per transaction: CAD$100

Fiat Wallet

Daily Limit

Daily Transaction Limit

Monthly Limit

Monthly Transaction Limit

Lead Time

Withdrawal

CAD 25,000

10

CAD 775,000

30

2 business days

**All in $CAD

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