What is "Missions"?

Updated: 19 August 2022

How does it work?

The Missions feature rewards our loyal users with Diamonds that they can use to recover Rewards, such as Mystery Boxes.

You can accumulate Diamonds by exploring and using the Crypto.com App!

What are Diamonds?

Diamonds are rewards that users can accumulate for completing various tasks in the Crypto.com App.

Disclaimer: Please note that Diamonds have no cash or monetary value and are strictly offered for loyalty rewards purposes only.

How do I accumulate Diamonds?

1. Activate the Missions feature by tapping Get Started

2. Complete your daily Missions to accumulate Diamonds

3. Come back to Missions and use your Diamonds to recover rewards

Daily Mission

The following Missions are recursive, and the timer resets daily at 00:00 UTC.

Notes:

1. Only trades in the Crypto.com App will contribute to Missions (Recurring Buy is excluded).

2. Trading Fees are excluded from counting towards contributions to Missions.

3. The transactions between stablecoins and fiat currency are excluded from counting towards contributions to Missions.

4. Target Price transactions are excluded from counting towards contributions to Missions.

5. Crypto.com Visa Card top-ups are excluded from counting towards contributions to Missions.

6. Users are required to complete the Status Check Mission to unlock Daily Missions, i.e., Quick Quest, Volume Venture and Crypto Master. Daily Missions are recursive, and are only calculated once Status Check is complete.

7. It may take several minutes for a completed Mission to be processed.

Note: Only users who activate the Missions feature are entitled to accumulate Diamonds.

The following Missions are recursive, and the timer resets on the last day of every month at 00:00 UTC:

Notes: To complete the Mission, simply access Crypto.com University from Mission Control and read through an entire article.

Exploration Mission

The following Missions can only be completed once:

*If a user has previously completed one of the tasks above, they will not be eligible for the Mission.

Notes:

1. Users should Activate the Exploration Missions feature by tapping Get Started under Exploration Tab

2. Only the first successful attempt of the Mission constitutes a completion.

3. It may take several minutes for a completed Mission to be reflected.

Onboarding Missions

The following Missions can only be completed once and are only available for users who have not already completed them

*If a user has previously completed one of the tasks above, they will not be eligible for the Mission.

Notes:

1. Users need to activate the Finance Missions feature by tapping Get Started under the Onboarding tab

2. Only the first successful attempt of the Mission will count as a completion

3. It may take several minutes for a completed Mission to be reflected

What is the Redemption Centre?

Diamonds accumulated from completed Missions can be found in the Redemption Centre and are redeemable within 7 days.

Be sure to visit the Redemption Centre and transfer your Diamonds into your Diamond Vault regularly, to avoid them expiring. Diamonds in the Diamond Vault never expire.

How do I transfer Diamonds from the Redemption Centre to my Diamond Vault?

1. Open the Missions feature

2. Go to the Diamonds Earned to see how many Diamonds are pending redemption and their respective expiry dates

3. Click Store Diamond in Vault

4. The Diamonds will be moved to your Diamond Vault

5. Now you can HODL onto your Diamonds!

Notes: Diamonds in the Diamond Vault never expire.

How do I spend my Diamonds?

You can use Diamonds to recover various exciting rewards.

CRO Mystery Box

Each Mystery Box costs 25 Diamonds, and contains up to USD 1,100 worth of CRO!

How to redeem a Mystery Box:

1. Go to the Missions feature and click the Store button

2. Click Buy Mystery Box > Pay 25 Diamonds

3. You will instantly receive a Mystery Box—click on it to reveal your Reward!

Experience

We’ve worked with our partners to offer unique experiences in the Missions Rewards Store. You can use Diamonds to recover for game tickets, stadium tours, and much more.

Notes:

1. Processing Time: Up to 30 days

2. All experiences are subject to availability

3. Crypto.com reserves all rights for final decisions on the distribution of the items

Merchandise

You can also use Diamonds to recover for exciting merchandise offered by our partners, such as autographed memorabilia, jerseys, and more.

Notes:

1. Processing Time: Up to 30 days

2. All merchandise is subject to availability

3. Crypto.com reserves all rights for final decisions on the distribution of the items

NFT

The Missions Rewards Store also features exclusive NFTs, which we will airdrop to your Crypto.com NFT account.

Notes:

1. Processing Time: Up to 14 days

2. You are required to create a Crypto.com NFT account in order to receive the NFTs

3. Crypto.com reserves all rights for final decisions on the distribution of the items

How do I receive my Rewards?

After you open your Mystery Box, you’ll be able to withdraw your CRO Reward to your CRO Wallet in the App without fees.

How to withdraw your CRO Reward:

1. Go to the Missions feature and click Vault

2. You will see your CRO balance and Diamonds (swipe left or right to switch)

3. Click Withdraw under CRO balance to instantly receive the amount in your CRO Wallet

4. Go to your CRO Wallet to check your new balance

NFT, Experience and Merchandise

After you redeem your reward, you will be able to check the distribution status in your Rewards Vault. We will also update you via email.

Please sit tight and wait for more exciting rewards coming your way!

Additional Rules

1. You acknowledge that you have read and understood the Program Rules here (https://crypto.com/document/rewards_program_rules). If you are a Brazilian user, please refer to the following Program Rules: https://crypto.com/document/rewards_program_rules_br.

2. Participation in this program and any redemption of Diamonds is optional.

3. Users can only begin to earn Diamonds if they activate the Missions.

4. Expired Diamonds will not be returned or credited to users.

5. Diamonds cannot be exchanged for CRO directly.

6. Diamonds are non-transferable or saleable to any other person and can only be used to redeem for rewards at the Missions Rewards Store.

7. All redemptions are final.

8. Diamonds will only be awarded for Missions that are completed successfully.

9. When the Period ends, uncompleted missions will be regarded as forfeited.

10. Unopened mystery boxes will expire after 7 days if not opened.

11. Fraud and abuse relating to the earning of Diamonds in the Program or redemption of rewards may result in forfeiture of accrued Diamonds as well as cancellation of a user’s Missions Program account.

12. Crypto.com reserves all rights to end this Program or amend any of the rules, missions, and rewards at any time without prior notice.