What is OTC Trading?

The Over-the-Counter (OTC) trading service (“OTC Trading Service”) allows Crypto.com’s selected institutional and VIP to place large block orders and receive custom quotes instantly. The OTC Trading Service is available 24/7, allowing transacted funds to be deposited in and withdrawn upon trade confirmation.

If you would like to find out more about establishing an Institutional Account or joining the Exchange Global VIP Programme, please refer to the following links, or contact our Sales Team for more details.

Key details

The OTC Trading Services are offered as follows:

Variable

Key details

OTC Provider (Canadian residents)

Foris DAX, Inc

OTC Provider (outside Canada)

CRO DAX Limited

Portal

The OTC System Portal, available through [link]

Relevant Wallet for the OTC Trading Services

Spot Wallet for all OTC transactions

These details may change. Please check these FAQs before you trade.

How do I register for the OTC Trading Service?

No additional registration is required to access the OTC Trading Service. If you are a Crypto.com selected Institutional or VIP user, you are automatically enrolled for it. A new “OTC” tab will be added to your account interface.

Is OTC Trading Service subject to additional requirements?

Yes – the following requirements apply to OTC Trading Service:

  1. Minimum Trading Limit: each quote and trade is subject to the Minimum Trading Limit of 100,000USDT or its equivalent.

  2. Maximum Quote Limit: you will only be able to submit 1 quote request every 10 seconds. There is a maximum quota limit of 1,000,000 USDT or its equivalent. If you would like to trade more than the maximum quote limit, please contact the Sales Team.

  3. Product: OTC Trading Service is applicable to all virtual assets currently available for trading in Crypto.com Exchange.

How do I get quotes, place orders, and execute trades?

  1. Accessing OTC Trading Service: Click the “OTC” tab on the top navigation bar

  2. Log in or sign up: You will be taken to the “OTC Portal”. Click the “Log In or Sign Up” button.

  3. Get a quote: If you are eligible for accessing OTC Trading Service, you will be prompted to accept the Terms and Conditions applicable to OTC Trading Service. Upon acceptance, you will be able to get a quote by:

    • clicking the “Buy”, “Sell”, or “Two-Way” tab. “Two-Way” tab means obtaining both Buy and Sell quotes at the same time, though only one direction can be selected for trade execution); and selecting your trading pairs.

  4. Provide a quote: After clicking the “Get a Quote” button in step 3, you will receive a quote instantly, indicating:

    • the trading pair and quantity of the virtual asset that is the subject of the proposed trade;

    • the total amount payable or receivable by you in respect of the proposed trade;

    • the calculation of trading fees; and

    • a 10-second timer showing when the quote will expire and be deemed to have been rejected.

    The quote will be valid for 10 seconds. If you would like to proceed to trade execution, you must click the “Confirm Quote” button before it expires. Once expired, you may click the “Refresh” button to receive a new quote.

  5. Confirm a quote: After clicking the “Confirm Quote” button, if the order is placed successfully, you will receive a trade confirmation through the Portal setting out all trade details. Payments are made automatically from your Spot Wallet to settle an executed trade and the amount will also be recorded in your Spot Wallet instantly. If you do not receive a trade confirmation or identify any error in the trade confirmation, please contact our Sales Team immediately at [email protected]

How much is the trading fee?

Trading fees are shown in the Quote. Other than that, there are no additional fees to access or use OTC Trading Service.

Where can I view my Quote History and Trade History?

There are 2 ways you can check your Quotes and Trade History:

  • OTC Portal

    You can view your Quote History (from the last 24 hours) and Trade History (up to 100 days) in the table underneath the Get a Quote page.

  • Go to the main Dashboard > Orders > OTC page

Similar to other trades, you can view your Quote History and Trade History by clicking the “Quote History” and “Trade History” tabs.

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