(Global Institutions) How to Make a Deposit
Setting Up EUR fiat transfers:
Click Wallets in the left navigation panel and select Deposit in the EUR row under the Coin column.
Select Deposit EUR in the pop-up that appears
Read and accept the Terms and Conditions
Please contact your Account Manager if you are unable to activate EUR fiat transfers or encounter any difficulties during this process. Activating EUR transfers may take a few minutes. You can close the Activating EUR Transfers window and check back again later.
How to make a deposit:
How do I deposit EUR from my bank account to my Crypto.com Exchange account?
After you have activated EUR fiat transfers, go to the Wallet page
Click Deposit in the EUR row under the Coin column.
Click Next when you see information about SEPA. Please note that only SEPA deposits are accepted. Deposits via other networks will be rejected.
Make a bank transfer via SEPA to the account shown in the deposit details pop-up window
Is there a fee to deposit EUR to the Crypto.com Exchange?
Crypto.com (or its European EMI partners) does not charge fees for EUR deposits via SEPA, but your bank may apply a processing fee. Please reach out to your banking institution for more information regarding this fee.
Are there any deposit limits for EUR?
No, there is no deposit limit. But the minimum deposit amount is €1.
Please note that a €25 administration fee will be applied to every return of an erroneous EUR deposit.
How long do SEPA deposits take to process?
In minutes if your bank supports SEPA Instant. Regular SEPA deposits take 1 to 3 business days to process.
Note that your first deposit from a new bank account may take longer if it requires further verification.
Where are SEPA bank transfers accepted?
The following jurisdictions support SEPA transfers:
Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Hungary, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden and Switzerland.
(Global Institutions) How to Make a Withdrawal
How do I withdraw EUR to my bank account?
Activate withdrawals by making a deposit from your bank account via SEPA
Select a verified bank account that you wish to withdraw your funds to
Enter a withdrawal amount, review the transaction details, and click Confirm to Withdraw
Is there a withdrawal fee for EUR?
No, Crypto.com (or its European EMI partners) does not charge institutional clients a withdrawal fee.
How long does it take to make a withdrawal?
Withdrawals via SEPA take approximately one business day to process.
What are the withdrawal limits?
Daily withdrawal limit: €10 million
Minimum withdrawal: €80
General Questions and Tips
How many bank accounts can I link to my Crypto.com Exchange account for EUR?
A maximum of five bank accounts can be linked to your Exchange account. You will have to delete one if you have reached your limit and would like to add a new bank account. Pending accounts count towards your maximum account limit. However, rejected accounts do not. If you already have five bank accounts linked to your Exchange account, and you make an EUR deposit from a new bank account, your EUR deposit will be rejected.
How can I delete a bank account?
Go to Bank Transfer via the left navigation panel to see your list of Verified, Pending, and Rejected bank accounts. You will see a Delete option next to the bank account. Click it to unlink the bank account.
What do I do if I see this notification (EUR Transfers Activation is taking longer than usual. Please refresh and try again later.) while activating EUR fiat transfers?
Please note that activation of EUR transfers may take up to a few minutes. You may try again later by refreshing the page and clicking on Deposit in Wallet page > EUR coin. Please contact your Account Manager if you encounter any difficulties during this process
What country is this feature available in?
This feature is available in the following jurisdictions:
Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Austria, Bahamas, Bahrain, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia & Herzegovina, Brazil, British Virgin Islands, Brunei, Bulgaria, Cameroon, Cape Verde, Carribean Netherlands, Cayman Islands, Chad, Chile, Colombia, Comoros, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor (Timor-Leste), Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guyana, Honduras, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Italy, Jersey, Kenya, Kiribati, Kosovo, Kuwait, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Monaco, Mongolia, Montenegro, Montserrat, Nauru, Netherlands Antilles, New Caledonia, Niger, Nigeria, North Macedonia, Norway, Oman, Palau, Palestine, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Qatar, Reunion, Romania, Rwanda, Saint Helena, Saint Martin, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Serbia, Seychelles, Sierra Leone, Sint Maarten, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Togo, Tonga, Turks & Caicos Islands, Tuvalu, Uruguay, Vatican City, Vietnam, Wallis and Futuna, West Bank, Western Sahara, Zambia