What can Crypto.com customer support help me with?
The Crypto.com customer support team can assist you with issues related to the Crypto.com App and the Agent Key feature within the app, including:
Account access and verification
Generating, viewing, editing, or deleting your API key within the Crypto.com App
Trade execution issues (e.g., a trade was executed but not reflected in your balance)
Transaction history and order discrepancies
Weekly trading budget settings
Kill switch and emergency stop functionality
Push notifications related to Agent Key
General Crypto.com App functionality
What is not covered by Crypto.com customer support?
OpenClaw is a third-party, open-source application and is not developed, maintained, or operated by Crypto.com. As such, the Crypto.com customer support team cannot provide assistance with:
Installing or setting up OpenClaw
Configuring OpenClaw on your device or server
Connecting OpenClaw to messaging platforms (e.g., Telegram, WhatsApp, Discord)
Troubleshooting OpenClaw errors, crashes, or unexpected behavior
OpenClaw software updates or compatibility issues
Any issues arising from the use of OpenClaw or other third-party AI agents
Where can I get help with OpenClaw?
For any issues related to OpenClaw itself, please refer to the official OpenClaw documentation and community resources. Crypto.com is not responsible for the availability, functionality, or security of OpenClaw or any other third-party agent software.