Starting June 3, 2026, eligible Crypto.com Prepaid Card holders from France, Germany and Italy will gain the flexibility to choose to receive their spending rewards in either Bitcoin (BTC) or Cronos (CRO). This enables you to supercharge your crypto portfolio exactly the way you want. Crypto.com Prepaid Card holders meeting all four criteria below are eligible:
Crypto.com App registered phone number is from France, Germany, or Italy
Crypto.com App registered identification document is issued in the EU
Residential address provided for the Crypto.com Prepaid Card application is in France, Germany, or Italy
Currently on a Level Up Plus, Pro, or Private plan
How much BTC can I earn?
The reward rate is determined by your Level Up plan:
Level Up Plan | BTC Reward Rate | CRO Reward Rate | Monthly Spending Cap Eligible for Rewards* USD or the equivalent amount in other fiat currencies |
Basic | 0% | 0% | N/A (not eligible for rewards) |
Plus | 1% | 2% | $1,250 |
Pro | 1.5% | 3% | $2,500 |
Private Icy | 2% | 4% | Unlimited |
Obsidian and Prime | 3% | 5% | Unlimited |
*The monthly spending cap is shared between BTC and CRO rewards, and resets at 00:00:00 UTC on the first day of each calendar month.
Can I switch between earning BTC and CRO?
Yes, you can switch between earning BTC and CRO as often as you like.
After I select a new reward token, when will it go into effect?
If it is your first time making a selection, it goes into effect immediately.
For any subsequent changes, the latest selection will begin on the first day of the following month. For example:
You are currently earning CRO
You switch to earning BTC on Jun 15
You decide to switch back to CRO on June 25
You will continue to earn CRO from July 1
To ensure your change takes effect for the next month, make your selection before 23:59 UTC on the last day of the current month. If made after that time, it will apply to the month after next.
How do I switch my reward token between BTC and CRO?
Follow these steps to switch your reward token:
From the Crypto.com App home screen, tap Card from the bottom navigation
Tap Rewards in > Reward token
Select your reward token and tap the Update reward token button
What happens if a transaction is refunded?
If a transaction is reversed or refunded, the corresponding reward will be deducted in the same token you originally received.
For example, you earned CRO for a purchase in June that was refunded, but switched your reward token to BTC in July. Your reward will be deducted in CRO.
Why am I still receiving some rewards in CRO even though I selected BTC?
While your everyday spending rewards will switch to BTC, Level Up rebates for services like Spotify, Netflix, or Truth+ will still be paid in CRO.
What happens if I upgrade or downgrade my Level Up plan?
Your reward rates in CRO and BTC, together with the Monthly Spending Cap Eligible for Rewards, will be updated immediately to your latest plan.
See “How much BTC can I earn?” for details.