How do I upgrade my Crypto.com Visa Card? (Brazil)

Firstly, you will have to open your CRO Wallet in the App and follow the steps mentioned below.

  1. Tap Upgrade and follow the guided steps

For cardholders with no CRO staked:

  1. Go to your CRO Wallet in the App

  2. Tap on the Stake button and follow the guided steps

Confirm the upgrade by tapping Upgrade

Note:

  • The new CRO stake will reset the timer and another 6-month period will start.

  • Your existing Crypto.com Visa Card needs to be closed before a new one can be issued.

  • Your new Crypto.com Visa Card will have a different number. Please update related payment information accordingly (i.e. Spotify, LoungeKey, etc.)

  • You cannot upgrade your card if your submitted address proof is under review.

  • A card reissuing fee of BRL 250 will incur if you upgrade your physical Crypto.com Visa Card.

Please wait for the review to be completed before upgrading.

Did this answer your question?