The Sub-accounts feature allows the Crypto.com Exchange users to set up multiple Sub-accounts under their existing primary account (“Master Account”). It enables users to better manage their trading risks by implementing different strategies in each Sub-account.

Each Sub-account shows its own balances, margin, and positions, and users can use each Sub-account for transactions they wish to group together under that Sub-Account. Profit and loss are shown separately within each Sub-account.

At this moment, you can only access underlying Sub-accounts through your Master Account, and the associated Master Account password and log in. The following table summarizes the key specifications of the Sub-accounts feature.

A Master Account has access to the full features of the Crypto.com Exchange and is subject to the terms and jurisdiction requirements of each feature. For the underlying Sub-accounts, features may be more limited. This section describes the key functionalities and settings associated with Sub-accounts.

If any of the following events occur, then there is an immediate change to all associated Sub-accounts linked to that Master Account:

For example, if a Master Account is ineligible for Margin Trading, then its underlying Sub-accounts will not be able to access that feature.

Refer to the tables below for more information regarding functionality a Sub-account could do.

On the User Centre > Account Management page, you can create and update Sub-accounts.

To create a Sub-account:

Kindly note 2FA set-up is required before you could create a Sub-account. Once the Sub-account creation is successful, you will land back on the User Centre > Sub-accounts > Account Management page, and you will be able to see the newly created Sub-account.

Below are some of the key details regarding the Sub-account features and limits. See “What can a Sub-account do?” for further details. Please note that each and every Sub-account opened and operated must be for you. No other person, except Authorised Persons of Institutional Users, are permitted to use your Sub-accounts.

Note: We also do not monitor any account labels for consistency with trading strategies or outcomes, nor do we control any Sub-account according to any label. For example, if you label a Sub-account as “Low risk” we do not apply any limits on that account to keep it to a lower risk profile. That remains your responsibility. However, we may investigate and/or require you to change an account label if we believe it may suggest conduct that is unlawful or in breach of our Agreement or policies.

To update a Sub-account Label:

Once the Sub-account update is successful, you will land back on the User Centre > Account Management page and you will see that the Sub-account is updated.

You can temporarily suspend your Sub-account(s) whenever needed. The suspension is reversible.

Kindly note that you have to close any open orders and open positions and transfer all remaining proceeds to another account yourself before you are able to suspend the sub-account.

To suspend a Sub-account:

Once a Sub-account is suspended, account access including the API key will be revoked temporarily.

You can reactivate your suspended Sub-account(s) whenever needed.

To reactivate a Sub-account:

Once a Sub-account is reactivated, account access will resume including API keys.

You can permanently terminate eligible Sub-account(s) whenever needed. The termination is irreversible.

Kindly note that you have to close any open orders and open positions yourself before you are able to terminate the sub-account.

To terminate a Sub-account:

Once a Sub-account is terminated, account access including Transaction History and API key access will be revoked permanently. If you close down your Master Account, all Sub-accounts will also be automatically terminated.

Note: If you choose to terminate a former Spot wallet Sub-account, its associated former Margin and/or former Derivatives Sub-accounts (if any) will be terminated at the same time. The association of Sub-accounts is determined by whether the former Spot/Margin/Derivatives wallets were under the same Sub-account before the Gen 3.0 Exchange upgrade on 1 November, 2022.

If you are having issues terminating any of your Sub-account(s), please reach out to our Customer Service at [email protected]. We generally require seven days’ notice to terminate any Sub-account.

You can consolidate the number of Sub-accounts you have by merging them into one selected account. All balances will be transferred to the account you have selected to “Merge to”. Afterwhich, the account(s) you have selected to “Merge from” will be terminated.

To Merge Sub-accounts:

Note: Only Sub-accounts without open orders and positions can be selected for merging.

To switch account view between Sub-accounts and Master Account:

Option 1:

Option 2:

Option 3:

On the User Centre > Settings > API Management page, you can view and manage all API keys that are created by your underlying Sub-accounts. You can update or delete the API keys on your Sub-account behalf and any changes will become immediately effective after confirmation.

To view a Wallet of your underlying Sub-account:

To view the Wallet of a Former Margin Sub-Account, you will have to switch account view to the Former Margin Sub-Account and navigate to User Centre > Former Margin Wallet page.

On the User Centre > Account Management page:

You can select multiple coins from multiple accounts to transfer to one selected account. Kindly note that you can only transfer from accounts which are without open leveraged orders and positions.

On the User Centre > Account Management page:

Note: For Multi Coin Transfers, the full withdrawable balances of the selected coins will be transferred.

All Sub-account spot trading volumes are calculated towards Master Account overall spot trading volumes.

= ∑(spot trading volume | Master Account) + ∑(spot trading volume | Sub-account)

∑(spot trading volume | Master Account)

= ∑(spot & margin | Master Account)

∑(spot trading volume | Sub-account)

= ∑(spot & margin | Sub-account)

This overall spot trading volume will be used to determine the spot and margin trading fee tier of the Master Account. Each Sub-accounts will inherit the same fee tier as the Master Account.

Refer here for more details about trading fees and rebates on the Crypto.com Exchange Spot and Margin Trading.

Overall Derivatives Trading volume

= ∑(derivatives trading volume | Master Account) + ∑(derivatives trading volume | Sub-account)

∑(derivatives trading volume | Master Account)

= ∑(derivatives | Master)

∑(derivatives trading volume | Sub-account)

= ∑(derivatives | Sub-account)

This overall derivatives trading volume will be used to determine the derivatives trading fee tier of the Master Account. Each Sub-accounts will inherit the same fee tier as the Master Account.

Refer here for more details about trading fees and rebates on the Crypto.com Exchange Derivatives Trading.

If a Master Account is eligible for Soft Lockup and it is enabled, then the underlying Sub-accounts will also be eligible for the Soft Lockup interest. Soft Lockup interests are calculated per account and paid to individual accounts respectively (i.e. Master Account, Sub-accounts).

Refer here for more details about the Soft Lockup feature on the Crypto.com Exchange.