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Crypto.com Web User Guide
Crypto.com Web User Guide
Updated over a week ago

The following guide covers everything you need to know about using Crypto.com Web.

Home Page

You can quickly begin building a portfolio by following the actions under the ‘Kickstart Your Crypto Journey’ section. Here are the features you can access on the home page:

Coins

Get an overview of the market, where you can filter by your favourite coins, top gainers, most traded, and more.

Trade

Click the Trade button on the top-right corner of the page to start buying and selling crypto.

You can also use the Buy and Sell tabs on the right side of the page:

  • Buy: Select the coin you’d like to purchase, enter the amount, set up and select your preferred payment method, and tap the Buy button. Then, review the transaction details and complete verification.

    • Please go to the Crypto.com App for the full list of available coins you can purchase

  • Sell: Select the coin you’d like to sell in your Crypto Wallet, and choose whether you’d like to sell it to another coin or fiat currency. Then, review the transaction details and complete verification.

Deposit

Tap the Deposit button on the top-right corner of the page to fund your account with crypto or fiat currency.

  • Crypto Deposits: Select the coin you’d like to deposit and the network you’d like to deposit on. Your deposit details will then be displayed; copy the details and paste them into the platform you are making the deposit from.

  • Fiat Deposits: Select ACH Bank Transfer or Wire Transfer. Your deposit details will then be displayed; copy the details and paste them into your banking app or platform to make the deposit. You can also click the Send Info to Email button to access the deposit details from your inbox.

Accounts

Click Accounts from the left navigation menu to view the following:

  • Balances in your Crypto Wallet, your USD Fiat Wallet, and Crypto Earn

    • You can hide a balance by clicking the ‘eye’ icon next to it

    • Please note that while you can view all your account balances, you are only able to manage balances for features that are supported on Crypto.com Web. To manage your balances for features like Crypto Earn and your Crypto.com Visa Card, please use the Crypto.com App.

  • Your Total Balance and the amount and percentage change of your Total Balance in the past 24 hours

  • Your Transaction History on the top-right corner of the page will display your crypto trades

    • Please note that transactions for features not supported on Crypto.com Web (e.g., Crypto Earn, CRO Lockup, Crypto.com Visa Card, etc.) will only be displayed in the Crypto.com App. You can also export your complete transaction history as a .csv file from the App.

Market

Click Market on the left navigation menu to track prices and learn about each coin. You can also use the search bar on the top-right corner of the page to find a specific coin. To favourite a coin, click the ‘star’ icon next to it.

Settings

Click the ‘profile’ icon on the top-right corner of the page to access your settings, where you can manage the following:

Account

  • Personal Information: View your full name, phone and email linked to your Crypto.com account

  • Display and Payment Currency: Select the preferred currency to display your balance and transactions

  • PayString: Register your PayString (Guide)

  • Proof of Reserves: Verify that your funds are safely held 1:1 with Crypto.com

Security

  • 2-Factor Authentication: Additional security layer to your Crypto.com account

  • Passkeys: Faster, easier, and more secure verifications across your devices

  • 24-Hour Withdrawal Lock: Protect your account by disabling withdrawals to newly whitelisted addresses for 24 hours

Support

  • Help Center: Find information on all your products and features

  • Contact Support: Reach out to our support team

About

  • View Privacy Preferences

  • View Terms & Conditions

  • View Fees & Limits

  • View the Privacy Notice

  • System Status: Stay up to date on maintenance

More

Click More… on the left navigation menu to view all the features you can access exclusively in the Crypto.com App.

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