Note: Depending on the jurisdiction you are based in, you will be required to either stake or lock up CRO tokens for 365 days.
Step 1: Open the Card section in your Crypto.com App and click on the Level Up tier icon
Step 2: Select a Level Up tier to be upgraded to
Step 3: Review the Level Up stake amount
Step 4: Confirm the amount
Step 5: You’ve levelled up to the selected tier
Step 6: Then a Pop-up will appear asking you to upgrade your card, select Proceed
Step 7: The Upgrade is successfully requested!
Note:
The new CRO lockup/staking will reset the timer and another 12-month period will start.
Your new Crypto.com card will have a different number. Please update related payment information accordingly (i.e. Spotify, Netflix, etc.). Please register a new Priority Pass™ account by following the steps here. Note that you need to use a different email address to register for a new Priority Pass™ membership.
You cannot upgrade your card if your submitted address proof is under review. Please wait for the review to be completed before upgrading.
Ensure that your existing Crypto.com Card is not frozen. Funds from your existing card cannot be transferred to your new card if it is frozen.
For cardholders with a NEW delivery address
Please follow the steps above and contact our Customer Support team with the request for an address change.