About Exchange App
The Crypto.com Exchange App (namely “Exchange App”) is the native mobile app for users to access the Crypto.com Exchange features.
A mobile device or other devices successfully registered by you for use in connection with the Exchange App, and services under this Agreement. An Enabled Device must not be Jailbroken and must meet the device requirements as disclosed in the “Device & Operating System” section.
Jailbroken means a device that has been freed from the restrictions imposed on it by the mobile service provider and/or the phone manufacturer without their approval, as applicable, and/or as otherwise described in the Exchange FAQs.
Users from eligible jurisdictions of the Crypto.com Exchange could use the Exchange App. To fully access the supported features as outlined in the “Available Features” section, users will need to complete Advanced level verification.
Device & Operating System
Only devices that meet the following device and operating system (OS) requirements can use the Exchange App (namely “Enabled Device”).
Not a Jailbroken device.
The device operating system is at least
Android: 8.0 and above (minimum supported Android SDK to be 26);
iOS: 14.3 and above.
Note: Android 12 and iOS 15 betas are not supported.
Biometric ID Support
Only Enabled Devices could use Biometric ID as the login authentication for the Exchange App. Specifically for Android, a Biometric Tier of Class 3 - Strong is also required and the supported biometrics will differ based on the Enabled Device eligibility. As the best practice, please make sure your Enabled Device operating system is up to date.
Currently, the Exchange App only supports Spot Trading and some of the basic features that are offered on the Crypto.com Exchange - as listed below.
Stake & Earn
In-App Account Sign Up
Account Creation (As a new user or a Crypto.com App user)
We will be adding more supported features. Watch this space!
Note: Margin Trading, Derivatives Trading and Sub-accounts are currently not supported on the Exchange App.