Crypto.com Pay - Merchant FAQ

What is Crypto.com Pay?

Crypto.com Pay- Merchant

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Updated over a week ago

How do I register for a Crypto.com Pay Account?

Crypto.com Pay- Merchant

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What should I expect after submitting my Crypto.com Pay Account Application?

Crypto.com Pay- Merchant

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I entered the wrong information. How do I amend the details of my application?

Crypto.com Pay- Merchant

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Could I register for multiple Crypto.com Pay Accounts?

Crypto.com Pay- Merchant

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What are the possible reasons my application is rejected?

Crypto.com Pay- Merchant

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How can I access my Crypto.com Pay Account?

Crypto.com Pay- Merchant

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How can I update the details on my account?

Crypto.com Pay- Merchant

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How can I log in to my account if I forgot my information?

Crypto.com Pay- Merchant

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Do you have any Referral/Affiliate programs?

Crypto.com Pay- Merchant

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How can I integrate Crypto.com Pay on my Website?

Crypto.com Pay- Merchant

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What e-commerce platforms does Crypto.com Pay support?

Crypto.com Pay- Merchant

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How could I use Crypto.com Pay if my website does not have a checkout page?

Crypto.com Pay- Merchant

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Why am I unable to toggle the switch for Live Mode on the merchant dashboard?

Crypto.com Pay- Merchant

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Do I need to download the Crypto.com Wallet App to integrate Crypto.com Pay?

Crypto.com Pay- Merchant

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Do I have to remove my existing payment gateway solutions to integrate Crypto.com Pay?

Crypto.com Pay- Merchant

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Can merchants list their gift card as one of the gift card offerings in Crypto.com wallet app?

Crypto.com Pay- Merchant

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Can I integrate Crypto.com Pay as an offline merchant?

Crypto.com Pay- Merchant

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PrestaShop Setup Guide

Crypto.com Pay- Merchant

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WooCommerce Setup Guide

Crypto.com Pay- Merchant

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OpenCart Setup Guide

Crypto.com Pay- Merchant

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Ecwid Setup Guide

Crypto.com Pay - Merchant

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NopCommerce Setup Guide

Crypto.com Pay - Merchant

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Pay Invoice

Crypto.com Pay- Merchant

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How can I accept CRO from all wallets other than Crypto.com App?

Crypto.com Pay- Merchant

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How should I integrate and activate the “Any CRO wallet” payment option?

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Are there any fees associated with the Crypto.com Merchant Account?

Crypto.com Pay- Merchant

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What Cryptocurrencies are Supported for Customers using Crypto.com Pay?

Crypto.com Pay- Merchant

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What Currencies are Supported for Merchants using Crypto.com Pay?

Crypto.com Pay- Merchant

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Can my Customers use Crypto.com Pay without using the Crypto.com App?

Crypto.com Pay- Merchant

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Is it legal to accept Cryptocurrency as a Payment Method?

Crypto.com Pay- Merchant

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Can I transfer funds from my merchant account to an external Wallet Address?

Crypto.com Pay- Merchant

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Can I transfer funds from my merchant account to another merchant account?

Crypto.com Pay- Merchant

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How many bank accounts can be linked to my merchant account?

Crypto.com Pay- Merchant

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Can I link a bank account that belongs to another person/entity?

Crypto.com Pay- Merchant

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Do I have to adjust my sale prices depending on the value of Crypto.com's supported cryptocurrencies?

Crypto.com Pay- Merchant

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How does Crypto.com calculate exchange rate fees?

Crypto.com Pay- Merchant

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How long does it take for my funds to arrive?

Crypto.com Pay- Merchant

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What are “unresolved” payments on my merchant dashboard, and what should I do?

Crypto.com Pay- Merchant

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How can I initiate Refunds/ Partial Refunds to my customers?

Crypto.com Pay- Merchant

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Why does the refund take a long time to proceed?

Crypto.com Pay- Merchant

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Can my customers initiate Chargebacks/Dispute requests on a transaction?

Crypto.com Pay- Merchant

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What are the Official Social Media Channels of Crypto.com?

Crypto.com Pay- Merchant

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